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Privacy Policy

Last Updated: December 2024

Information We Collect

Beyond Ordinary Vacations ("we," "our," or "us") collects personal information that you voluntarily provide when using our services, including your name, email address, phone number, travel preferences, and payment information. We also automatically collect certain information about your device and usage patterns through cookies and similar technologies.

How We Use Your Information

We use your personal information to provide and improve our travel planning services, process bookings, communicate with you about your travel arrangements, send you relevant travel offers and updates (with your consent), and comply with legal obligations. We may also use aggregated, non-personally identifiable information for business analysis and marketing purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as payment processors and booking platforms), when required by law, or with your explicit consent. All third-party service providers are contractually bound to protect your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, correct, or delete your personal information. You may also opt out of marketing communications at any time. For EU residents, additional rights apply under GDPR. Contact us to exercise any of these rights.

Contact Information

For questions about this Privacy Policy, contact us at [email protected] or +1 (310) 555-7829.

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Terms of Service

Last Updated: December 2024

Agreement to Terms

By accessing and using Beyond Ordinary Vacations' services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

Beyond Ordinary Vacations provides luxury travel planning and booking services. We act as an intermediary between clients and various travel suppliers including airlines, hotels, tour operators, and other service providers.

Booking and Payment Terms

All bookings are subject to availability and confirmation by suppliers. Payment schedules and cancellation policies vary by supplier and will be clearly communicated at time of booking. Client is responsible for all charges associated with their travel arrangements.

Client Responsibilities

Clients are responsible for ensuring they have valid travel documents, appropriate insurance coverage, and meet all health and visa requirements for their destinations. Clients must provide accurate information and notify us promptly of any changes.

Limitation of Liability

Beyond Ordinary Vacations acts as an agent for suppliers and is not liable for acts, errors, omissions, representations, warranties, breaches, or negligence of such suppliers. Our liability is limited to the amount of fees paid for our services.

Governing Law

These terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in Santa Monica, California.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: Used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

Functional Cookies: Remember your preferences and provide enhanced functionality and personalization.

Managing Cookies

You can control and manage cookies through your browser settings. You can delete existing cookies and set your browser to accept or reject cookies. However, blocking certain cookies may impact your experience on our website.

Third-Party Cookies

We may use third-party services that set their own cookies, such as Google Analytics for website analytics and social media platforms for sharing functionality. These third parties have their own privacy policies.

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

Beyond Ordinary Vacations respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and location on our website
• Your contact information (address, telephone number, email address)
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate
• Physical or electronic signature of the copyright owner or authorized agent

Designated Agent

Beyond Ordinary Vacations DMCA Agent
Email: [email protected]
Address: 2847 Ocean View Boulevard, Santa Monica, CA 90405
Phone: +1 (310) 555-7829

Counter-Notification

If you believe that material you posted was removed or disabled as a result of mistake or misidentification, you may file a counter-notification with our designated agent following the procedures outlined in the DMCA.

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GDPR Compliance Statement

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Information

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy.

Right of Access

You have the right to request access to your personal data and receive information about how we process it.

Right to Rectification

You have the right to have inaccurate personal data corrected and to have incomplete personal data completed.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes and in certain other circumstances.

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity for providing our services
• Legitimate interests in operating our business
• Legal obligations we must comply with
• Your explicit consent for marketing communications

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] or +1 (310) 555-7829. We will respond to your request within one month.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data in accordance with GDPR.